This is a reminder that some important changes are being made to Homefinder Somerset this summer. This includes improvements to the website and the online application form. These changes are being made following feedback received from people registered with Homefinder Somerset and organisations who work with them.

 

What the changes will mean for applicants

Applicants have been advised via bulk email, web message and a notice on the Homefinder Somerset website that:

 

  • It is currently not possible to make changes to their application. Applicants will be able to make changes to their application again from Monday 2nd August.

 

  • From tomorrow (23rd July) it will not be possible to send web messages from their Homefinder Somerset account. Applicants have been advised to contact their local housing team if needed

 

Applicants have been advised that the changes will not affect their application. Applicants will keep the same Band and be able to bid for the same size of homes as now.

Whilst there will be some temporary disruption as the changes are being made, the changes will see the following benefits for people seeking a home:

  • Applicants will be able to set up Property Alerts. If homes are being advertised that match what someone is looking for they will receive an email to let them know

 

  • There will be a simplified application form

 

 

Key Dates

Please see below a reminder of the key dates for the transfer:

 

 

 

  • Monday 2nd August: The new website & back office system will go live. Applicants will again be able to update an existing application or submit a new application.